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Pick-up Service of Samples is Affected by the Current Corona Situation
Microsynth Seqlab is committed to both the welfare of our staff and their families; and to supporting our customers during this unprecedented time. All our departments continue to operate as usual, even with the precautions we have taken to protect our employees.
We're glad that a large part of our logistics for the collection of samples for Sanger sequencing is handled by public transport (trains, bicycles). However, in view of the current COVID-19 pandemic, we must temporarily adjust our logistics service for certain areas. Due to changes in the access rules of most departments, it is becoming increasingly difficult for our courier service to access our drop boxes. Further, in the interests of the health of couriers and to limit the spread of the virus, we are following the recommendation of the Federal Government to limit travel as much as possible. Therefore, please use the postal service to send your samples to our sequencing facility in Göttingen*.
This rule applies for the time being to all the sample drop boxes in following cities:
• Düsseldorf (drop boxes still active, but delivery of results will be delayed by 12-24 hours )
1 As of March 27 onward.
Please take note that shipping your samples via postal service will delay delivery of your sequencing result for the overnight service by 12-24 hours.
Updates on the situation will be published on our webpage. We will inform you immediately as soon as we can offer the usual service again.
Thank you very much for your understanding,
Your Microsynth Seqlab Team
* Please send your sequencing samples to:
Microsynth Seqlab GmbH